How to perform Factory Reset on Android smartphone?

How to perform Factory Reset on Android smartphone? Last Update date : 2017.04.26 Factory data reset allows users to delete all data stored in the mobile device. You can make backup copies of the data before performing the reset (How do I Backup my data?). Samsung is not responsible for any data loss. This guide introduces how to reset your mobile device when the device operates normally and when it is not responding. Please follow the steps below for factory data reset. During Normal Operation Later Models (Android version 5.0 or above) 1. Tap Apps > Settings > Backup and reset 1 2 3 2. Tap Factory data reset > Reset Device > Erase Everything 4 5 6 Please be patient as phone resetting takes some time. Previous Models (Android version 5.0 or below) 1. Tap Settings > General > Backup and reset > Factory data reset settings backup and reset factory data reset 2. Tap Reset device > Delete all reset device delete all With No Response If you screen is frozen or you could not turn on your phone, we advise you to perform a factory reset using the "Recovery Mode". 1. Hold the Volume up + Home + Power buttons at the same time. battery_patternLock 2. Once the Android recovery mode appears, select: wipe data / factory reset with the volume keys 3. Enter with the power key More handy tips for Samsung Smartphones are now available on Smart Simulator. Screen Images are for reference only. Google+, Google, the Google logo, Google Search, Google Maps, Gmail, YouTube, Android, Google Play and Messenger are the trademarks of Google Inc. All other products and services mentioned may belong to their respective trademark owners. 1 Didn't you find the solution you were looking for? Email Support Phone Support Live Chat Samsung has launched Carry-in Online Appointment Service to save your time on making appointments for repair, maintenance and firmware upgrade! Experience Now! Contents Satisfaction Survey Q1. Is this content helpful? Yes No Q2. How satisfied were you with this content? very satisfiedSatisfiedSomewhat SatisfiedDissatisfiedvery dissatisfied Q3. Tell us what you think. What could we have done to answer your question better? SUBMIT * iPhone or iCloud are trademarks of Apple Inc., Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Gmail, Android and Google Play are the trademarks of Google Inc. All other products and services mentioned may belong to their respective trademark owners. SHARE Copyright © 1995-2017 SAMSUNG All rights reserved