How Unlock your iPhone or iPad

    • To unlock a Telstra Pre-Paid iPhone, please call 125 8880.

      Unlock your personal or business iPhone or iPad2 on a plan here. All iPhone 5 models and other iPad models on a plan are already unlocked.

      You do not need to be a current Telstra customer to use this tool, however it can only unlock iPhone or iPad devices purchased from Telstra.
      Locate the IMEI number on the iPhone or iPad you want to unlock:

      1. Tap Settings
      2. Tap General
      3. Tap About
      4. Scroll down to IMEI
      5. Enter the 15 digit IMEI
      Help me find the IMEI number:
      1. Press * # 0 6 # on the iPhone or iPad
      2. Enter the 15 digit number displayed
      e.g. 013000130000000 (15 digits, no spaces)
      Things you need to know
      Apple, iPhone, iPad and iTunes are trade marks of Apple Inc.